Terms and Conditions

Effective Date: June 19, 2025

Welcome to Joyhato. These Terms and Conditions govern your use of our website https://joyhato.com and any purchases made through it. By accessing or using our site, you agree to be bound by the terms below.

1. General Use

  • This website is owned and operated by Joyhato.

  • You agree not to misuse, duplicate, or exploit any part of the site or its content.

  • You must be at least 18 years old or have parental consent to use this website.

2. Product Information

  • We strive to provide accurate descriptions and images. However, we do not guarantee that product details are error-free or fully updated.

  • Product availability and pricing may change without notice.

3. Orders and Payment

  • All orders are subject to acceptance and availability.

  • We reserve the right to cancel any order at our discretion (e.g., due to fraud, pricing errors).

  • Payments must be completed at checkout using accepted methods as stated in our Payment Policy.

4. Shipping and Delivery

  • Shipping times are estimates and not guaranteed.

  • Delays caused by carriers, customs, or external factors are beyond our control.

  • Please review our Shipping Policy for full details.

5. Returns and Refunds

  • You may return eligible items within 14 days of delivery, as described in our Refund and Return Policy.

  • Products must be unused and in original condition to qualify for a refund.

6. Intellectual Property

  • All content on this site—including text, graphics, logos, and images—is the property of Joyhato and protected by copyright laws.

  • Unauthorized use or reproduction is strictly prohibited.

7. Limitation of Liability

  • Joyhato is not liable for any indirect or incidental damages arising from the use of our website or products.

  • We do not guarantee uninterrupted access to the website or error-free functionality.

8. Governing Law

  • These terms are governed by and construed in accordance with the laws of England and Wales.

  • Any disputes will be resolved in the courts of the United Kingdom.

9. Changes to Terms

  • Joyhato reserves the right to update these Terms and Conditions at any time.

  • Continued use of the site after changes constitutes your acceptance of the revised terms.