Terms and Conditions

Effective Date: 29/03/2025

Welcome to JOYHATO! By accessing or using our website (www.joyhato.com), you agree to comply with and be bound by the following terms and conditions. If you do not agree with any part of these terms, please refrain from using our website.

1. Use of Website

You agree to use this website for lawful purposes only. You may not use the site to:

  • Engage in illegal activities or violate applicable laws.

  • Transmit harmful content, including viruses, malware, or any other malicious software.

  • Disrupt the website’s operation or interfere with other users’ access.

2. Products and Services

  • Product Descriptions: We strive to provide accurate product descriptions and images. However, we do not guarantee that the descriptions are complete or error-free.

  • Pricing: Prices for products are subject to change without notice. We reserve the right to correct any pricing errors on the website.

  • Order Confirmation: All orders are subject to availability. After placing an order, you will receive a confirmation email. This does not guarantee that your order will be accepted. We reserve the right to cancel any order at any time.

  • Availability: We make every effort to ensure products are in stock, but some items may be unavailable due to demand or other circumstances.

3. Account and Registration

To place an order, you may need to create an account with JOYHATO. By registering an account, you agree to:

  • Provide accurate, current, and complete information.

  • Keep your account login details confidential and not share them with others.

  • Be responsible for all activities that occur under your account.

4. Payment and Billing

  • Payment Methods: We accept various payment methods, including credit cards and other electronic payments. Payment will be processed when your order is confirmed.

  • Billing Information: You agree to provide accurate and complete billing information when placing an order. Failure to do so may result in the cancellation of your order.

5. Shipping and Delivery

  • Shipping Costs: Shipping fees are calculated at checkout based on your location and the weight of the products.

  • Delivery Times: While we aim to deliver orders in a timely manner, delivery times may vary depending on your location and external factors such as weather or holidays.

  • Risk of Loss: Once your order has been shipped, the risk of loss or damage to the products is transferred to you.

6. Returns and Refunds

  • Return Policy: We accept returns on damaged or defective items within a specified period. You must contact us within 14 days of receiving your order for return instructions.

  • Refunds: Refunds will be issued to the original payment method after we receive the returned products. Shipping charges are non-refundable, unless the return is due to an error on our part.

7. Intellectual Property

  • Content Ownership: All content on our website, including text, graphics, logos, images, and software, is the property of JOYHATO and is protected by copyright laws. You may not use, reproduce, or distribute any content without permission.

  • Trademarks: All trademarks, logos, and service marks on this site are the property of JOYHATO or third-party licensors. You are prohibited from using these without express written permission.

8. Limitation of Liability

  • JOYHATO is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

  • We do not guarantee that the website will be free of errors or uninterrupted. We will not be responsible for any technical issues or loss of data.

9. Privacy

Your use of our website is also governed by our Privacy Policy. Please review this document to understand how we collect, use, and protect your information.

10. Termination

We reserve the right to suspend or terminate your access to our website at any time if you violate these terms or for any other reason. Upon termination, your right to use our website and services will immediately cease.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the state of California, United States. Any disputes arising from these terms will be resolved in the courts located in California.

12. Changes to Terms and Conditions

We may update these Terms and Conditions from time to time. When we do, we will post the revised terms on this page with an updated effective date. Please check this page periodically for any changes.

13. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

  • Email: info@joyhato.com

  • Phone: 307-621-0431

  • Address: 4599 Thorn Street, Garden Grove, California, United States

By using our website, you agree to comply with and be bound by these Terms and Conditions.