Privacy Policy

Effective Date: June 19, 2025

At Joyhato, your privacy is a top priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from https://joyhato.com.

1. Information We Collect

We collect personal information such as:

  • Name, email address, phone number, and shipping address

  • Payment information (processed securely via third-party gateways)

  • Device and usage information, including IP address and browser type

2. How We Use Your Information

We use your data to:

  • Fulfill and manage your orders

  • Send order confirmations and shipping updates

  • Provide customer support

  • Improve our website and services

  • Send promotional emails (with your consent)

3. Data Protection & Security

  • All data is stored securely using encryption and firewall technologies

  • Payment information is never stored on our servers and is processed through PCI-compliant providers

  • We limit access to personal data only to authorized personnel

4. Cookies

We use cookies to:

  • Enhance website performance and functionality

  • Track user behavior and preferences

  • Provide personalized shopping experiences

You may adjust your browser settings to disable cookies, though this may affect site functionality.

5. Sharing of Information

We do not sell your personal data.
We may share your information with:

  • Third-party logistics for delivery

  • Payment processors for transactions

  • Analytics providers (e.g., Google Analytics)

All partners are contractually required to comply with data protection standards.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent for marketing communications

  • File a complaint with a data protection authority

7. Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined or to comply with legal obligations.

8. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with the revised effective date.