Privacy Policy

Effective Date: 29/03/2025

At JOYHATO, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website, make purchases, or engage with our services. By using our website, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information when you interact with our website or services:

  • Personal Information: This includes your name, email address, phone number, shipping address, and payment details, which we collect when you place an order, sign up for our newsletter, or contact us.

  • Usage Data: We automatically collect information about how you interact with our website, such as your IP address, browser type, device information, and browsing behavior.

  • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience on our site, analyze trends, and gather demographic information. You can control cookie settings through your browser preferences.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill orders, including payment processing and shipping.

  • To communicate with you about your orders, promotions, and special offers.

  • To improve our website, products, and services based on your feedback and usage data.

  • To respond to your inquiries and provide customer support.

  • To send you marketing communications, with your consent.

3. Sharing Your Information

We will not sell, rent, or share your personal information with third parties, except in the following situations:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business (e.g., payment processors, shipping companies).

  • Legal Compliance: We may disclose your information if required by law or to protect our rights and interests.

4. Data Security

We implement a variety of security measures to protect your personal information, including encryption and secure servers. However, no method of data transmission over the internet is completely secure, and while we strive to protect your data, we cannot guarantee its absolute security.

5. Your Rights

You have the right to:

  • Access and update your personal information.

  • Request the deletion of your personal information (where applicable).

  • Opt out of marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

6. Children’s Privacy

Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information from our records.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised policy on this page with an updated effective date. Please check this page periodically for any changes.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

  • Email: info@joyhato.com

  • Phone: 307-621-0431

  • Address: 4599 Thorn Street, Garden Grove, California, United States

By using our website, you agree to the terms of this Privacy Policy.